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Privacy Policy

At Shine and Shimmer, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.shineandshimmer.in or use our services. By accessing our website, you agree to the practices described below.

What Information We Collect

We collect information to provide you with the best shopping experience:

  1. Personal Details: Name, email address, phone number, shipping/billing address, and payment information when you place an order, sign up, or contact us.
  2. Browsing Data: IP address, browser type, device details, and website activity (e.g., pages viewed, items added to cart) collected via cookies and similar technologies.
  3. Communication Data: Information from your emails, chats, or customer support interactions.

How We Use Your Information

We use your information to:

  • Process and ship your orders using Shiprocket and handle payments via Razorpay.
  • Respond to your questions and provide customer support.
  • Personalize your experience with tailored recommendations.
  • Send promotional emails or newsletters (you can opt out anytime).
  • Analyze website usage to improve our products and services.
  • Prevent fraud and ensure website security.

Cookies and Tracking

We use cookies to enhance your browsing experience by:

  1. Remembering your cart and preferences.
  2. Analyzing how you interact with our website.
  3. Delivering relevant ads. You can manage cookies through your browser settings, but disabling them may affect website functionality.

Sharing Your Information

We share your information only when necessary:

  • With Shiprocket to fulfill and deliver your orders.
  • With Razorpay to securely process your payments.
  • To comply with legal requirements or protect our rights. We do not sell, trade, or rent your personal information to third parties.

Data Security

We take steps to protect your information:

  1. Sensitive data, like payment details, is encrypted using SSL technology.
  2. Access to your information is restricted to authorized personnel only.
  3. We partner with Razorpay for secure payment processing. While we strive to keep your data safe, no online system is fully secure. Please use strong passwords and secure networks.

Your Choices

You have control over your data:

  • Access or Correct: Contact us to view or update your information.
  • Opt Out: Unsubscribe from marketing emails using the link in our emails.
  • Cookies: Adjust cookie preferences in your browser.

Third-Party Links

Our website may include links to external sites, such as social media platforms. We are not responsible for their privacy practices. Please review their policies before sharing information.

Children’s Privacy

Our services are not designed for children under 13. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted here with the revised date.

Contact Us

For questions about this Privacy Policy, please contact:

Last Updated: June 24, 2025

Thank you for choosing Shine and Shimmer. We’re here to make you sparkle, safely!